Legal
Last Updated: June 2025
At Maison Loft, your privacy matters to us. This policy explains what information we collect when you shop with us, how we use it, and how we keep it safe.
When you place an order or create an account, we collect your name, email address, shipping address, and payment details. We may also collect browsing data — such as pages visited and items viewed — to help us improve your experience on our site.
We use your information to process and fulfil your orders, send shipping updates, and respond to any questions or support requests. If you opt in, we may also send you occasional emails about new collections, design inspiration, and exclusive offers — you can unsubscribe at any time.
We never sell your personal information to third parties. We only share data with trusted partners — such as payment processors and delivery couriers — who need it to complete your order.
We use cookies to keep your shopping cart working, remember your preferences, and understand how visitors use our site. You can adjust your cookie settings in your browser at any time, though some features may not work as expected if cookies are disabled.
We take reasonable steps to protect your personal information using industry-standard encryption and secure servers. Payment details are processed through our secure payment provider and are never stored on our systems.
You have the right to access, update, or request deletion of your personal data at any time. You can also opt out of marketing emails using the unsubscribe link in any email we send you, or by getting in touch with us directly.
We may update this policy from time to time to reflect changes in how we operate. Any updates will be posted on this page with a revised date, so you can always check back here for the latest version.
Get in Touch
We're happy to help. Reach out to us and we'll get back to you as soon as possible.
hello@maisonloft.com